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What does hospitality mean? The Merriam Webster dictionary defines it as the cordial and generous reception of guests or an instance of being hospitable. In the New Testament of the bible, the Greek word translated "hospitality" literally means "love of strangers. Hospitality was a highly regarded virtue in ancient times.

When one works in the hospitality industry, every customer is a stranger. To make a stranger feel at ease in a pleasing, relaxing and accepting environment is a gift. The skill of good customer service is an important skill for any good worker, but it is exceptionally important for someone employed in the hospitality industry.

Good customer service is all about bringing customers back. It's also about sending them away happy. Happy customers pass along their positive feedback about your business to others, who may then choose your company for themselves. Good customer service is the lifeblood of any business. You can offer all the promotions and deals to bring new customers in, but unless you can get some of those customers to come back, your business won't be profitable for long.

To greet a customer with a pleasant smile and hearty hello, to meet their needs before they even know what they need and to attend to their questions in a pleasant manner is the hallmark of a well trained employee. Every leisure dollar spent at your establishment is an opportunity for repeat business and on-going success. If your employees can treat their job as an extension of their life instead of just "a job" that will show through to your customers. Management can create that atmosphere. The customers experience should be a top down approach.

Going the extra step, whatever that may be, is what customers notice. They may not say so to you, but people notice when your employees make an extra effort and they will tell their friends about their experience in your establishment. Regular staff meetings, suggestion boxes, customer feedback cards and open communication within your entire organization is going to ferret out what is working and what needs to be added so that your guests will experience the best that your company can provide.

Four Season Vacation Area - White Mountains of New Hampshire

Attitash Mountain in North Conway, NH is a four season playground. It has two mountains of fun for the whole family in the winter as well as alpine and water slides, horseback riding, climbing wall and driving range in the summer. So much to do that you'll wish your vacation was two weeks instead of one! Call us at Conway NH Vacation Rentals to book your lodging accommodations today.

New Hampshire's White Mountains

Vacation rentals in New Hampshire White Mountains are waiting for your family from northconwayrentals.com. Just a short drive from Boston, this area offers outlet malls, theme parks, tons of outdoor activities and some of the best views in the country. Let the White Mountains enchant you!

Vacation Ideas for a White Mountain Vacation

Vacation rentals White Mountains available from northconwayrentals.com! Tons of family fun just minutes from your door. Check in on Santa at Santa's Village or hang out on one of the 74 ropes challenges at Monkey Trunks Adventure Park. There is something for everybody in the Mount Washington Valley! Come check it out!

Fall Foliage Vacations In New Hampshire

Leaf peepers check this out! White Mountain vacation rentals are available from northconwayrentals.com. They offer the perfect starting point for all your foliage day trips. Minutes from the "Tallest peak in the East", Mount Washington and the Great Glen Trails. Come see the best foliage around!

Lake Winnipesaukee - New Hampshire's Lake Region

Wolfeboro NH vacation rentals offer a great vacation lodging experience while visiting Lake Winnipesaukee and the White Mountains in New Hampshire. Enjoy the outdoors and all the Lake and White Mountains has to offer while staying in a comfortable clean rental. Outdoor activities in New England's most popular destinations include canoeing, boating, kayaking, fishing, hiking, rock climbing, skiing, snowmobiling and fishing.

Harness Racing Fun

Put a smile on your family's faces with all the amazing fun at the Fryeburg Fair in Fryeburg, Maine. There's tons to see and do. Check out the midway for rides and games, visit the vendor and crafters for a treat or try your luck with harness racing. There's something for everyone at "Maine's Blue Ribbon Classic".

Lodging in Woodstock VT

Woodstock, Vermont is a wonderful place to visit for a weekend get-away. There are many fine shops in the downtown area the Woodstock area is in a beautiful location in the foothills of the Green Mountains. Woodstock has three covered bridges and a quaint and traditional village green. There are many fine homes that are adjacent to the Woodstock Village Green and the entire downtown area is very nice for walking. When staying overnight in Woodstock consider staying at the Ardmore Inn - downtown in Woodstock VT Lodging .

 

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